The student business services office’s objective is to provide friendly and quality
customer service to all students, staff, faculty members, visitors and vendors.
We are here to provide assistance and answer questions regarding student accounts,
student refunds, club accounts, billing charges, accounts payable, accounts receivable
and individual department charges.
Stop by to pick up your parking permits, visitor parking permits, book vouchers (Fall
& Spring) and much more! If we are not able to assist with a request, we will find
out who can.
IMPORTANT NOTICES TO STUDENTS
- Financial Holds: If you have a financial hold on your account, it will prohibit you from registering
for classes. If you have not already done so, please review your current statement,
or contact our office for assistance by emailing email@example.com or calling 916.739.7054.
- Financial Responsibility Acceptance — Fall 2019: All students are required to complete the Financial Responsibility acceptance for each
term they register for courses. If you registered yourself for fall courses, you have
already accepted and can disregard this notice. If someone else registered you for
your fall courses, please log in to insidePacific, select the Sacramento Students
link, click on the Accept Financial Responsibility link, select the current term (in
the drop down), e.g. Law Fall 2019, read and click on the "I Accept" button. If you do not accept Financial Responsibility
for summer, your student account will be placed on Financial Hold.
- Due Date for Fall 2019 Semester Tuition & Fees: Tuition & Fees for fall are due by 5 p.m. on Aug. 31. If you qualify, the deadline
to sign up for a deferred payment plan is the first day of the semester. The link
to review our payment policy is here: Tuition Payment Policy
- Refunds & Credit Card Payments: The business office will begin processing refunds for students who apply for financial
aid in excess of their tuition and fees after the Add/Drop period for the session.
Please note that if student account payments are made by credit/debit card (including,
but not limited to tuition, fees and housing charges) and additional financial aid
is received after those payments were made, we are bound by our merchant agreement
to refund credit card payments before issuing a refund to you. Any credit/debit card
payments made within 180 days of the date the credit occurred on the account are returned
first, and any additional credit is refunded to the student second.
- Health Insurance Waivers: Students will be automatically enrolled and billed for the Student Health Insurance
Plan unless proof of comparable coverage is received. The University Insurance Office
is asking that you submit your waiver prior to the first day of Fall classes. Go to
pacific.edu/insuranceoffice and click submit a waiver; I want to waive and follow the instructions to complete
the form. Please note that international students will not be able to waive their
coverage while attending courses at our campus.